ELM - Enterprise Manager
Event Log Monitor


ELM Enterprise Manager gives you the power to see the health and status of your distributed systems with a single glance.

ELM Enterprise Manager is designed to monitor Windows NT, Windows 2000, and Windows XP computers in real-time. It is a client/server application that automates a variety of the administrative functions required for monitoring and managing Windows-based servers and TCP/IP systems and devices. ELM Enterprise Manager is essentially a rules-based management system (RBMS). Using filters and rules, you decide which events and conditions trigger notification or corrective action. In addition to executing Notification Methods, ELM Enterprise Manager also includes data archiving and reporting, and a flexible and easy-to-use interface.

There are two subset companion Products for ELM Enterprise Manager which are:

Log Manager ELM Log Manager and Performance Manager ELM Performance Manager.

ELM Enterprise Manager is a superset of ELM Performance Manager and ELM Log Manager containing all the features of the other two and more besides. To compare the three, here is a product comparison grid. ELM comparison

PRACTICAL APPLICATIONS:

  • Cross-Platform - send and receive SNMP traps, monitor SNMP Object IDs and send and receive Syslog Messages
  • Security - can help you monitor your network's security perimeters, keeping a close watch on your sensitive file servers, and help you to maintain your security boundaries
  • Microsoft .NET Servers - .NET is Microsoft's platform for a set of XML Web services that represent the next generation of software from Microsoft.

MONITOR ITEMS:

  • Event Logs using one of two monitor items:
  1. Event Alarm. If you are using an Event Alarm, the Agent compares the new event with the Event Alarm criteria. If the event matches the criteria the specified number of times within the specified time period, the Action on the Event Found tab is executed. If the event is not found the specified number of times within the specified time period, the Action(s) on the Event Not Found tab is/are executed.
  2. Event Collector. This Monitor Item collects all events matching the specified Event Filter(s) from the monitored Agents.
  • Health and Performance - monitoring performance is an important part of maintaining and administering business-critical systems and networks.
  • Services - used to monitor services and devices on Windows NT, Windows 2000, and Windows XP computers.
  • Processes - monitor individual processes with the Process Monitor which is multi-functional; it can let you know when a process has exceeded the threshold of CPU usage you specify, and it can track when processes are instantiated or terminated.
  • Cluster Servers - provides extensive and configurable monitoring of Windows NT and Windows 2000 clusters by using all seven sets of Cluster APIs:
  • Cluster Management
  • Cluster Database Management
  • Group Management
  • Network Interface Management
  • Network Management
  • Node Management
  • Resource Management
  • ASCII Files
  • Exchange Server - enables you to perform end-to-end monitoring of Microsoft Exchange 5.5 and/or Exchange 2000
  • SQL Server - periodically execute SQL queries against a database and generate a variety of notification options if the results returned are different from what is expected
  • Simple Network Management Protocol (SNMP) Object IDs - enables you to query an SNMP Object ID (OID) and trigger notification if the value is greater than, less than or equal to a specified value
  • Windows Management Instrumentation (WMI) - periodically query the WMI database and generate alerts when the results of the query change.

TCP/IP MONITORING:

  • HTTP/HTTPS - in addition to checking availability, you can also monitor your Web server's quality of service performance by monitoring how quickly a response is returned
  • SMTP - used to keep tabs on SMTP hosts, gateways and services
  • FTP - used to monitor the status and availability of an FTP site
  • POP3 - used to periodically check a POP3 mailbox for availability
  • Ping - used to send period ICMP echo requests to the Agent (s) being monitored
  • TCP Ports - in addition to checking port availability, you can monitor quality of service by specifying a port's expected response time

RECEIVERS:

  • SNMP Traps - SNMP traps are treated as events; they will appear in event views, they will be stored in the database, and you can create Rules that trigger notification when any SNMP trap is received.
  • Syslog Messages - ELM supports the exchange of events with Unix and Linux Syslog clients and servers. It can act as both a Syslog client and a Syslog server, receiving both TCP and UDP Syslog messages. Many network devices include Syslog facilities enabling them to act as Syslog clients. By sending and receiving Syslog messages, ELM can provide integrated cross-platform support.

TYPES OF NOTIFICATIONS

  • Alerts - convenient way to be notified of a critical event, security breach, or performance problem
  • SMTP Email - supports the sending of email notifications
  • MAPI Email - enables you to send email notifications through a MAPI-compliant email server such as Microsoft Exchange or Lotus Notes
  • Pagers - supports notification via many popular pager services
  • Short Message Service - supports the sending of email notifications via SMS (the transmission of short text (160 characters or less) messages to and from a mobile phone, fax machine and/or IP address)
  • Command Script - supports both the Windows Script Host (WSH) as well as generic command line (cmd.exe) files
  • Web Post - supports the posting of a form to an internal or external Web site as a notification method, which is especially useful in intranets, as well as for alphanumeric pagers
  • Electronic Marquees - send event and alert information to a supported electronic marquee via TCP/IP or via a serial connection
  • Text-to-Speech - includes support for the Microsoft Speech API (SAPI) 5.0, and has speech integration built into the ELM Server. Using this notification method, you can configure the ELM Server to say an event, part of an event, or a custom message when an alert or event occurs.
  • SNMP Traps - any event received by the ELM Server can be repackaged and transmitted as an SNMP trap to any SNMP management systems in your organization
  • Syslog - supports native, integrated Syslog messages as a notification method
  • Network Messages - supports the use of network pop-up messages (aka "Net Send")
  • Forward to ELM Server - can forward any Alert, Event, Syslog message or SNMP trap to another ELM Server
  • Beeps - configure the ELM Server to play a customizable "beep" sound
  • Sound Files - supports the playing of sound files in WAV format

ARCHIVAL AND REPORTING:

  • Database platforms - supports multiple database platforms for archiving and reporting, containing alerts, events, knowledge base articles and performance data. Choose from Microsoft Access, Microsoft SQL Server (6.5 or later), Microsoft Data Engine (MSDE) and Oracle. Want to use Microsoft Access? You won't need to install Access on your ELM Server because ELM includes a licensed runtime version of Microsoft Access that automatically creates an Access database for use with ELM.
  • Scheduled Reports - a built-in scheduler feature is included that enables administrators to run reports at periodic intervals. Reports can be produced on a scheduled basis in a variety of formats (e.g., HTML, Rich-Text Format, ASCII), or sent to a printer.
  • Knowledge Base - includes a built-in database repository for custom Knowledge Base Articles that are linked to event data. Knowledge Base Articles can be used to annotate collected events with customizable notes and comments.

USER INTERFACE:

  • MMC User Interface - uses the Microsoft Management Console (MMC) framework to host its primary user interface
  • Customizable Views - you can customize any of the pre-populated views, or create your own custom views to suit your specific needs
  • Wizard-based configuration - when adding Agents, creating views, adding a new monitor item, or doing just about anything else, you are guided through the process with intuitive and easy-to-use Wizards
  • XML Web Viewer - enables you to view data stored in the ELM Server and can be accessed using any Web browser that supports XML and Javascript. The XML Web Viewer provides administrators with a variety of functions:
  • View Events, Alerts, Knowledge Base Articles, Notification Methods, Rules, Reports, etc.
  • View item Properties
  • Search Events (ELM Enterprise Manager and ELM Log Manager only)
  • Enable/Disable items
  • Stop/Start Services
  • Kill Processes

GENERAL:

  • Item-level Security - integrates with and leverages the Windows security subsystem, enabling administrators to secure both containers and items
  • Network Security - ELM can provide a whole host of security solutions for your organization. ELM can help you monitor your network's security perimeters, keeping a close watch on your sensitive file servers, and help you to maintain your security boundaries. ELM is firewall friendly, and transmits its data from an Agent to the Server in encrypted form
  • Data Encryption - includes a proprietary encryption mechanism that can encrypt the data traveling between some of its components
  • .NET - .NET is Microsoft's platform for a set of XML Web services that represent the next generation of software from Microsoft. The goal of .NET is to connect our world of information, devices and people in a unified, personalized way. The foundation of .NET is based on the Windows Server family of products and the suite of .NET Enterprise Servers.

You probably already have portions of .NET deployed in your environment. Windows 2000 Server and the .NET Enterprise Servers are already part of Microsoft's .NET platform. These applications provide a highly-reliable foundation for enterprise infrastructure and applications.

Using ELM Enterprise Manager, you can monitor all of Microsoft's .NET Enterprise Servers such as Application Center, BizTalk Server, Commerce Server, Content Management Server, Exchange Server, Host Integration Server, Internet Security and Acceleration Server, Mobile Information Server, SharePoint Portal Server and SQL Server.

 

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